You are here because your PAN number is not linking with your UAN number in online member portal and while linking your PAN number with UAN number you are getting the following errors that pan verification failed name against UAN does not match with the name in income tax department & error while pan authentication could not send message. This error is known as EPF PAN verification error, once the EPF member gets PAN verification failed error in UAN portal then they can’t able to link their PAN number to UAN number. Here you can know what to do when your PAN not linking with EPF number.
Reasons for PAN verification failed name against UAN does not match with the name in income tax department error \ Error While PAN Authentication Could Not Send Message Error:
There are Two main reasons for error while pan authentication could not send the message at UAN member portal
- When your name doesn’t match with the name present in UAN portal and name present in income tax department. If your PAN not verified in UAN portal due to this reason then you can solve it. But the real problem is the second one.
- Even though the names present in income tax department i.e name present on PAN card and UAN portal are same still the EPF members are not able to verify their PAN at UAN portal. This EPF PAN verification failed error is happening completely due to the technical error of EPFO website.
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How To Solve PAN Not Linking With EPF Error:
When the EPFO PAN verification failed error occurs due to the names mismatch in PF portal and PAN card then the EPF member needs to correct it by submitting EPF joint declaration form to PF office. EPF joint declaration form is used to correct details like name, father’s name, dob of the EPF members.
And even in online also EPF members can correct their names at UAN member portal. To correct your name in UAN member portal:
Login to UAN member portal → Go to manage section in Menu bar → Select modify basic details → Correct your details
Till now everything is fine, now what we should do if we get pan verification failed. (name against UAN does not match with the name in income tax department) even the names match in both PF portal and on PAN card:
The simple answer to the above question is at present we can’t solve this issue, because it is a technical problem with EPFO website, and EPFO technical team is working to solve this issue.
In the meanwhile, if anyone is going to claim their PF amount of more than 50000 Rs in less than 5 yrs of service then they can claim their PF amount offline by submitting EPF claim forms along with 2 copies of form 15G and 1 copy of PAN card, to avoid 34.608% tax on EPF claim amount.
Once the EPFO solves EPF PAN verification failed error then we will update the status here.
If you have any question on “error while PAN authentication. could not send message in UAN portal” i.e why my PAN not linking with EPF then you can ask them in below comments section.
“Error while PAN authentication. Could not send Message.” Name on my father’s PAN card and PF portal is different. Recently my father updated his EPFO account profile name as per name on Aadhar card. I was able to link Aadhar card , but not the PAN from KYC section. Should I correct name on my father’s PAN card for avoiding 34% tax deduction while making claim ?
Hi Rakhi Dhavale,
If you are going to claim your PF amount online then you must correct the name on PAN card and after that link PAN with UAN. If you are going to claim PF offline then you can request PF officials to accept your claim forms.
first updates all your names as per aadhar anme also same pan car name also same and in epfo portal name also same …after that you should approve with digital signature by your establishment login then only you can upload your kyc like pan card in your member epfo portal
Hi,
My name on UAN portal is PRAGATHI GV and in PAN CARD it is GV PRAGATHI. I had it check in PAN database and in income tax portal. It has full expansion of my initials. It is creating problem when I am trying to link PAN card as I am facing ‘Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)’ issue. Kindly let me know how to proceed further with this situation.
hello pragathi gv you should first check all your name in both epfo portal ,aadhar, and pan ..if any one is mistake in all 3 you cant claim pf with draw …so you should send request to establishment like employer from your epfo member login in to your epfo memebr login and send request to your establishment employer epfo portal
how can I claim offline and where will I get the claim form?
how will I get claim amount if I claim offline?
Hi Shirali,
You can download claim form from this link https://www.epfindia.gov.in/site_docs/PDFs/Downloads_PDFs/Form_CCF_aadhar.pdf.
(OR) you can do one thing, after claiming PF amount online within 1-2 days visit your PF office and submit the online PF claim receipt, PAN card copy and Two copies of form 15G.
Hi,
Previous company I have an PF account.
Switch in to new company, in this company does not have an PF related things.
I want to withdrawn the amount (PF full settlement) is possible?
thanks
ramesh
Yes, it is possible, Update your date of exit in UAN member portal and withdraw your PF amount by submitting form 19 and 10C online.
my adhar card is is verfied by UIDAI
but my pan card is not verifed and my company is not approvig same .
In this case what should I have to do